0871 Numbers

Service numbers

Number type:0871 number
Type:Service numbers with a surcharge
Call costs:Up to 13p per minute and 13p per call flat fee, plus access charge.
(Equivalent to up to 68p/min)
Introduced:January 2000
Similar numbers:0843, 0844, 0845, 0870, 0872

What are 0871 numbers?

0871 numbers are telephone numbers that are charged at higher rates due to the inclusion of a surcharge or 'service charge' to pay for the service being provided. Common uses for 0871 numbers include:

  • Chargeable information and support lines
  • Event ticket and travel booking services
  • Conference call services
  • Pre-sales information lines
  • Horoscopes, tarot and fortune-telling
  • Dating, chat and adult entertainment

Unlike traditional landline phone numbers, 0871 numbers are not associated with any specific geographic location.

0871 number call costs

Special two-part charging arrangements apply when calling 0871 numbers.

The first part of the call cost is your own phone company's standard per-minute 'access charge' which applies to all calls to numbers starting 084, 087, 09 or 118.

The second part is a variable 'service charge' which benefits the organisation you are calling. They are responsible for advising you of the rate that applies before you call.

Total 0871 number call costs will typically be anywhere from 7p to 68p per minute, plus up to an additional 13p per-call charge:

Calling fromTotal cost including access charge
BT landline11p to 24p per minute, plus up to 13p per call
EE mobile50p to 63p per minute, plus up to 13p per call
KC landline10p to 23p per minute, plus up to 13p per call
O2 mobile55p to 68p per minute, plus up to 13p per call
Post Office landline10p to 23p per minute, plus up to 13p per call
Sky Talk landline12p to 25p per minute, plus up to 13p per call
TalkTalk landline8p to 21p per minute, plus up to 13p per call
Three mobile45p to 58p per minute, plus up to 13p per call
Virgin Media landline11p to 24p per minute, plus up to 13p per call
Vodafone mobile55p to 68p per minute, plus up to 13p per call

Call costs rounded to nearest penny and last updated September 2016. Most companies have a minimum charge of one minute. Please double-check with your telephone company.

In most circumstances, 0871 numbers will cost you more to call than a normal landline and will not be included in any free call allowances or bundled minutes that your tariff offers.

Regulation and advice

The Phone-paid Services Authority regulates 0871 numbers that have a service charge of more than 7p per minute or 7p per call, as well as all 0871 numbers used for chatlines, adult services and internet diallers. They can advise on related problems.

Companies are prohibited from using service numbers such as 0871 numbers for post-sales customer service lines. More info.

Further information

All numbers starting 087 are charged in the same manner and have the same technical features. This includes 08710 numbers, 08711 numbers, 08717 numbers, 08718 numbers and all other numbers that start with the digits 0871, regardless of how the number is displayed or what the following digits are.

Numbers starting 0871 0 were orignally reserved for dial-up internet services, while other 0871 numbers were available for general use at a charge of up to 10p per minute from a BT landline.

In July 2015, all 084 and 087 numbers switched to the new two-part charging structure made up of a separate service charge and access charge.

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