Special rate service numbers
What are 0844 numbers?
All UK telephone numbers beginning with the digits 084 are service numbers charged at a special rate. Charges for calling these numbers include a service charge which is used to pay for the service being provided. Common uses for service numbers include:
- Chargeable information and support lines
- Event ticket and travel booking services
- Conference call services
- Pre-sales information lines
Tip: most reputable companies have stopped using 0844 numbers for customer services. If you plan to call a company on an 0844 number, check the details on the company's own website first. The 0844 number you have may be out-of-date or belong to a third-party call connection service and cost more to call than the real, current phone number.
0844 number call costs
The cost of calling 0844 numbers from landlines normally ranges from 5p to 17p per minute, while calls from mobiles are normally between 8p and 51p per minute.
0844 number call charges are made up of two parts: a Service Charge of up to 7p per minute which benefits the organisation you are calling and an Access Charge set by your phone company.
The Service Charge should be shown wherever an 0844 number is advertised. To find the specific total call cost, add this to your phone company's standard access charge.
Alternatively, use the calculator below to estimate the cost of calls from major landline and mobile networks.
0844 access charge
While the Service Charge varies depending on which number you ring, Access Charges are set by your phone company and are the same for all 084, 087, 09 and 118 numbers.
Information about 0844 numbers applies to all numbers starting with 0844, including those that begin 08440, 08441, 08442, 08443, 08444, 08445, 08446, 08447, 08448 and 08449.