|Type:||Service numbers with a surcharge|
|Call costs:||Up to 7p per minute and/or 7p per call |
plus your phone company's standard access charge
|Similar numbers:||0844, 0845, 0870, 0871, 0872|
What are 0844 numbers?
0844 numbers are telephone numbers that are charged at higher rates due to the inclusion of a surcharge or ‘service charge’ to pay for the service being provided. Common uses for 0844 numbers include:
- Chargeable information and support lines
- Event ticket and travel booking services
- Conference call services
- Pre-sales information lines
Unlike traditional landline phone numbers, 0844 numbers are not associated with any specific geographic location.
0844 number call costs
Special two-part charging arrangements apply when calling 0844 numbers.
The first part of the call cost is your own phone company's standard per-minute ‘access charge’ which applies to all calls to numbers starting 084, 087, 09 or 118.
The second part is a variable ‘service charge’ which benefits the organisation you are calling. They are responsible for advising you of the rate that applies before you call.
Total call costs will typically be anywhere from 7p to 52p per minute, plus up to an additional 7p per-call charge.
In most circumstances, 0844 numbers will cost you more to call than a normal landline and will not be included in any free call allowances or bundled minutes that your tariff offers.
Further information and advice
Companies are prohibited from using service numbers such as 0844 numbers for post-sales customer service lines. More info.
Most reputable companies have stopped using 0844 numbers for enquiries. If you plan to call a company on an 0844 number, check the details on the company's own website first. The number you have may be out-of-date or belong to a third-party call connection service and cost more to call than the real, current phone number.
All numbers starting 084 are charged in the same manner and have the same technical features. This includes 08440 numbers, 08443 numbers, 08444 numbers, 08448 numbers and all other numbers that start with the digits 0844, regardless of how the number is displayed or what the following digits are.