|Type:||Service numbers with a surcharge|
|Call costs:||Up to 7p per minute and/or 7p per call |
plus your phone company's standard access charge
|Similar numbers:||0844, 0845, 0870, 0871, 0872|
What are 0843 numbers?
0843 numbers are telephone numbers that are charged at higher rates due to the inclusion of a surcharge or ‘service charge’ to pay for the service being provided. Common uses for 0843 numbers include:
- Chargeable information and support lines
- Event ticket and travel booking services
- Conference call services
- Pre-sales information lines
Unlike traditional landline phone numbers, 0843 numbers are not associated with any specific geographic location.
0843 number call costs
Special two-part charging arrangements apply when calling 0843 numbers.
The first part of the call cost is your own phone company's standard per-minute ‘access charge’ which applies to all calls to numbers starting 084, 087, 09 or 118.
The second part is a variable ‘service charge’ which benefits the organisation you are calling. They are responsible for advising you of the rate that applies before you call.
Total call costs will typically be anywhere from 7p to 52p per minute, plus up to an additional 7p per-call charge.
In most circumstances, 0843 numbers will cost you more to call than a normal landline and will not be included in any free call allowances or bundled minutes that your tariff offers.
Further information and advice
Companies are prohibited from using service numbers such as 0843 numbers for post-sales customer service lines. More info.
Most reputable companies have stopped using 0843 numbers for enquiries. If you plan to call a company on an 0843 number, check the details on the company's own website first. The number you have could be out-of-date, or it could be a callback scam or an expensive third-party call connection service.
All numbers starting 084 are charged in the same manner and have the same technical features. This includes 08430 numbers, 08433 numbers, 08434 numbers, 08438 numbers and all other numbers that start with the digits 0843, regardless of how the number is displayed or what the following digits are.