0800 Numbers and 0808 Numbers

Freephone numbers

In the UK, 0800 numbers and 0808 numbers are intended to be free to call and generally remain so from landline telephones including payphones.

The cost of calling an 0800 number or 0808 number from mobile phones varies, with most operators charging for such calls.

Common uses for freephone numbers include:

  • Sales and customer service lines
  • Charity and government helplines
  • Access to prepaid calling cards

0800 and 0808 number call costs

0800 numbers and 0808 numbers are freephone, meaning that there is normally no cost to call them from landlines.

Calls from landlines to numbers starting 080 are free, but calls from mobile phones are usually chargeable and not included in call allowances or bundled minutes.

Calling fromTypical cost
LandlineFree
Mobile phone15p - 25p per minute

Prices for residential customers and intended as a guide only.

Costs for calling 0800 and 0808 numbers change in summer 2015 - for more advice, visit UK Calling.

Freephone prefixes in use in the UK

As of April 2015, the following prefixes are in use for freephone services in the UK:

PrefixType of serviceIncludes numbers starting
0500General use05000, 05001, 05002, 05003, 05004, 05005, 05006, 05007, 05008, 05009
0800General use08000, 08001, 08002, 08003, 08004, 08005, 08006, 08007, 08008, 08009
0808General use08080, 08081, 08082, 08083, 08084, 08085, 08086, 08087, 08088, 08089
116EU-wide helplines116000, 116111, 116123
  • 0808 80 numbers are reserved for emotional and charity helplines.
  • 0808 9 numbers are for dial-up internet access.
  • 0500 numbers will be withdrawn during 2017.

History and notes

Recent history

19850800 numbers introduced for BT's freephone services
19970808 prefix introduced to provide extra freephone capacity
19990808 9xx xxxx numbers assigned for dial-up internet use
2000Old 0321 xxxxxx freephone numbers move to 0808 0xx xxxx
20150800 and 0808 numbers become universally free to call from mobiles and landlines
2017Old 0500 xxxxxx freephone numbers move to 0808 5xx xxxx

All numbers beginning with '080' are freephone numbers. This includes numbers starting 08000, 08001, 08002, 08003, 08004, 08005, 08006, 08007, 08008, 08009, 08080, 08081, 08082, 08083, 08084, 08085, 08086, 08087, 08088 and 08089.

Telephones